The AP Customer Support Team can be reached anytime - 24 hours a day, 7 days a week, 365 days a year:

• Telephone: 1-877-836-9477 (U.S. toll-free number) or 212-621-7361 (outside of the U.S.)
• Email: CustomerSupport@ap.org or from this page
• Web site: http://customersupport.ap.org
• Now on Twitter at http://twitter.com/APSupport